HAUFCUT After-sales service
Huge thanks to all the lovely people who bought instruments this week. - If you bought them for friends, please pass on my website address / facebook address to them. I will repair anything that needs done... (Not strings though ha ha !) - messages for me can be left at either.
Please try other strings and tunings - I tend to pick the middle 4 from a set (classical / ball ended) as I prefer playing through an amp and tune GDAE low to high (mandolin tuning) See the website for other ideas... You may prefer steel acoustic strings... Just watch the tension at the top of the neck ! -
Bridge (the door key) distance to the twelfth fret should equal the distance from the 12th fret to the nut (The white bit!) -
The action (height of the strings) can be altered by filing the grooves on the bridge or nut, or by placing something under the key... I like the action high...you may not... lowering the action too much may create buzz / dead frets. This can be fixed.
If a fret is producing a buzz, an out of tune note, or you get the same note at two adjacent frets, then try tapping the fret down with a blunt object !! Nothing is glued, so frets may move, and the eyelets holding the strings at the tail piece may come off when you change strings... Tap them back in, or call me... fret / eyelet replacement free of charge !
The pick-up inside the box may become detached from the body. stick it back on with tape or blu-tac. Two wires inside may need re-soldered. Guides for DIY on the website. Search the archives!
Playing the instrument with it resting against your tummy may produce a duller sound than holding it away slightly... try a strap... there is a button for one fitted and a shoelace behind the tuners will work... The waistband from an old pair of jeans makes a great guitar strap... anyway, thanks again, hope you have fun trying strings, tunings and amplification. (mrjonthehat)